Refund & Cancellation Policy

Effective Date: [22-03-2026]

At Cleaner Services, we aim to provide professional and reliable cleaning services. This policy explains our cancellation and refund terms.

1. Service Booking

Customers can book services through:

• Phone call

• WhatsApp

• Website

• Email

Booking is confirmed after discussion with our team.

2. Cancellation Policy

Before Service

• Customers can cancel the booking anytime before service.

• No cancellation charges before team dispatch.

After Team Dispatch

• If team has been dispatched, cancellation charges may apply.

• Travel and service charges may be deducted.

3. Refund Policy

Eligible for Refund

Refund may be provided if:

• Service not delivered

• Booking cancelled before team arrival

• Payment made in advance and service not completed

Refund will be processed within 5–7 working days.

Not Eligible for Refund

Refund will not be provided if:

• Service completed successfully

• Customer cancels after cleaning started

• Customer not available at location

• Wrong booking details provided

4. Rescheduling

Customers can reschedule service by informing at least 4 hours before.

New slot will be provided based on availability.

5. Payment Terms

We accept:

• UPI

• Cash

• Bank Transfer

• Online Payment

Payment may be collected before or after service depending on booking.

6. Service Quality

If you are not satisfied:

• Contact us immediately

• Our team will review the issue

• We may provide re-service if required

Customer satisfaction is our priority.

7. Contact Information

For cancellation or refund requests:

📞 8595749265
📧 support@cleaner-services.online
📍 Delhi NCR

8. Policy Updates

Cleaner Services reserves the right to update this policy anytime.